# Connect Gmail

{% hint style="info" %}
You need to —

* Be an Admin on MyAlice.
* Have gmail login credentials
* Enable IMAP 
* Create an App password if your Two Factor Authentication is enabled.
  {% endhint %}

{% hint style="info" %}
Our system will fetch the last 100 threads (Max) and keep those mail in "All Closed" queue in our inbox. 
{% endhint %}

## Use Cases of MyAlice for Gmail

Integrating your Gmail with MyAlice will allow you to:

* Respond to emails from MyAlice inbox.
* Create orders based on emails(Launching soon)

## Connect Your Gmail

### Step 1: Link your Account

<figure><img src="/files/7Z7CkvjjGswwIT0ubJhw" alt=""><figcaption></figcaption></figure>

1. Go to **Integration** from the left navigation bar.
2. Under **Available Integrations**, select **Email**.&#x20;
3. A connection window will appear in the center.

<figure><img src="/files/2YgzVIbebFNVZRnVQNFd" alt=""><figcaption></figcaption></figure>

4. Click on **Sign in with Google**. Gmail authentication window will open.

<figure><img src="/files/fxufBX0zNoJjaLeaQOZd" alt=""><figcaption></figcaption></figure>

5. After logging in to your account, check the **Select All** checkbox to provide permission to MyAlice to send and get emails and click Continue

<figure><img src="/files/zhsbzCsBmjftSN02VkAO" alt=""><figcaption></figcaption></figure>

6. After successful authentication, the google login page will be closed. And new window will appear in the screen. Type your **Channel Title** and press **Complete.**&#x20;

<figure><img src="/files/VAlXroC72orcvCf1HC8m" alt=""><figcaption></figcaption></figure>

7. You will get a successful message upon completion. Now all your new emails will come into your MyAlice inbox.&#x20;

<figure><img src="/files/RbP5OdzkNFljdI0rFm7O" alt=""><figcaption><p>Email ticket view</p></figcaption></figure>

<figure><img src="/files/H9fCr53pEWhx40Nmatj6" alt=""><figcaption><p>Inbox ticket view for emails</p></figcaption></figure>

{% hint style="success" %}
You will get a confirmation message that your Gmail account is now linked to MyAlice.
{% endhint %}

{% hint style="info" %}
Click on the triple dot (...) icon on each channel card to edit channel settings, disconnect or delete your channel. You can only Edit your channel title for email channels.&#x20;
{% endhint %}


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