Block Compatibility

Learn which blocks you can use in which support channels.

We have different blocks in our Chatbot Builder, which you can use to create automation sequences. However, due to API limitations, some channels do not support certain blocks.

Find out what blocks you can use on different support channels.

Add and Send Blocks

ElementsMessengerFacebookLive ChatMobile App WidgetTelegramWhatsAppViber

Text

Images

Quick Reply

Buttons

Gallery

Audio

Video

Delay

User Input Blocks

InputMessengerFacebookLive ChatMobile App WidgetTelegramWhatsAppViber

User Input

Phone

Email

Story

User Ratings

Datalab Entry

Location

Action Blocks

BlockMessengerFacebookLive ChatMobile App WidgetTelegramWhatsAppViber

Set an attribute

Subscribe/Unsubscribe

Redirect

Ticket

Send Email

Live Chat

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