# Block Compatibility

We have different blocks in our Chatbot Builder, which you can use to create automation sequences. However, due to API limitations, some channels do not support certain blocks. 

Find out what blocks you can use on different support channels.

### Add and Send Blocks

<table><thead><tr><th>Elements</th><th align="center">Messenger</th><th align="center">Facebook</th><th align="center">Live Chat</th><th width="230" align="center">Mobile App Widget</th><th width="200" align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>Text</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Images</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Quick Reply</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Buttons</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr><tr><td>Gallery</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Audio</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr><tr><td>Video</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Delay</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr></tbody></table>

### User Input Blocks <a href="#builder-blocks" id="builder-blocks"></a>

<table><thead><tr><th>Input</th><th align="center">Messenger</th><th width="200" align="center">Facebook</th><th align="center">Live Chat</th><th width="236" align="center">Mobile App Widget</th><th align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>User Input</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Phone</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Email</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Story</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>User Ratings</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Datalab Entry</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Location</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr></tbody></table>

### Action Blocks <a href="#builder-blocks" id="builder-blocks"></a>

<table><thead><tr><th width="240">Block</th><th align="center">Messenger</th><th align="center">Facebook</th><th align="center">Live Chat</th><th width="238" align="center">Mobile App Widget</th><th align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>Set an attribute</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Subscribe/Unsubscribe</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Redirect</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Ticket</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Send Email</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Live Chat</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.myalice.ai/chatbot-automation/chatbot-blocks/support-blocks.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.