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Block Compatibility

Learn which blocks you can use in which support channels.
We have different blocks in our Chatbot Builder, which you can use to create automation sequences. However, due to API limitations, some channels do not support certain blocks.
Find out what blocks you can use on different support channels.

Add and Send Blocks

Elements
Messenger
Facebook
Live Chat
Mobile App Widget
Telegram
WhatsApp
Viber
Text
Images
Quick Reply
Buttons
Gallery
Audio
Video
Delay

User Input Blocks

Input
Messenger
Facebook
Live Chat
Mobile App Widget
Telegram
WhatsApp
Viber
User Input
Phone
Email
Story
User Ratings
Datalab Entry
Location

Action Blocks

Block
Messenger
Facebook
Live Chat
Mobile App Widget
Telegram
WhatsApp
Viber
Set an attribute
Subscribe/Unsubscribe
Redirect
Ticket
Send Email
Live Chat