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Social Channels on MyAlice
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E-commerce on MyAlice
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Chatbot & Automation
📂
Data Lab & Analytics
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API Integration
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Connect Your Social Media
Learn how to connect each social channel and bring all your customer conversations under one roof.
Channels on MyAlice
You can connect the following social channels on MyAlice.
Go to Settings > Channel Settings to view all available channels.
As you know, we have different blocks in our Chatbot Builder, which you can use to create automation sequences. However, due to technical reasons, some channels do not support certain blocks.
Find out what blocks you can use on different social channels.
Add and Send Blocks
Elements
Messenger
Facebook
WhatsApp
Viber
Text
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Images
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Quick Reply
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❌
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Buttons
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❌
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Gallery
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Audio
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❌
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Video
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❌
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Delay
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❌
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User Input Blocks
Input
Messenger
Facebook
WhatsApp
Viber
Location
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User
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Phone
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Email
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Story
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❌
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Action Blocks
Block
Messenger
Facebook
WhatsApp
Viber
Set an attribute
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Subscribe/Unsubscribe
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❌
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Live Chat
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❌
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❌
Redirect
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❌
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Ticket
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Send Email
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Last modified 26d ago