# Getting Started

**How to Access and Use Reports in MyAlice**

To view and analyze your MyAlice account reports, follow these simple steps:

1. **Sign in to your MyAlice account** and navigate to the **Dashboard** on the left-hand side.
2. Click on **Reports** to access the reporting section.

<figure><img src="/files/RclO7C6CWr5EyJ9u0I2l" alt=""><figcaption></figcaption></figure>

The Reports section is divided into five categories:

* **Customer Metrics**
* **Automation Metrics**
* **Agent Metrics**
* **CSAT Reports**
* **WhatsApp Metrics**

Each report section includes two filters to help you customize your data:

1. **Channel Filter**:
   * Click on the **Channel Filter** on the left to select the specific channel you want to view reports for. All connected channels will be displayed here.
   * Choose your desired channel to see its detailed report.
   * If you want to view reports for all channels at once, select **All Channels**.

**Note**: For WhatsApp Metrics, only a single channel can be filtered at a time, as this feature is exclusive to users with WhatsApp connected to their account.

<figure><img src="/files/ajdnmHM7KgiZGK839Uuk" alt=""><figcaption></figcaption></figure>

1. **Date Filter**:
   * Click on the **Date Filter** on the left to choose the timeframe for your report.
   * After selecting the desired timeframe, click **Filter** to display the data for the selected period.

<figure><img src="/files/9XUKKrq1aYHr2Zr9vjLw" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.