Add and Manage Users
Add your team and manage their roles
User management in MyAlice provides an efficient way to manage team members by adding them to specific teams and defining their roles.
Accessing User Management
Navigate to User Management
Log in to your MyAlice account, then go to the Settings section. Click on User Management under Team Settings to view all team members and their assigned roles.
Adding a New Member
Click on +Add New Member. Note that the number of team members you can add depends on your subscription plan.
Enter the email addresses of the new members in the input field, separating each with a comma, space, or enter.
If an email is entered incorrectly, does not exist, or is already added, it will be highlighted in red, and a message below the input field will indicate the specific reason the email was not accepted.
Assign a role to the new team member by clicking on Select User Role and choosing the appropriate role. After multiple emails have been entered, all selected team members will be assigned the same role. To assign different roles to different members, close the pop-up window and click on +Add New Member again.
Click Invite to send the invitation to the specified email.
Viewing Member Details Once a new member is added, their name, email, last login, and assigned role will be displayed in the user list.
Managing Roles
To update a member’s role, managers or supervisors(only) can click the dropdown menu in the User Role column beside their name and select a new role (e.g., Admin, Supervisor, Developer, Marketer, or Agent). The permissions and access for each member will adjust based on their assigned role.
Searching for Members
Use the search box to type the name or email of the member you want to locate.
To search by user role, click on the relevant roles, then select Apply Filter.
Use Clear Filter to reset the search.
Deleting Members
To delete a single member, click the Action button on the right-hand side of their entry and select Delete.
For bulk deletion, check the boxes next to the members you wish to remove, then click Delete.
Confirm the action by selecting Yes, Delete to finalize the removal.
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