MyAlice Guide
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Welcome to MyAlice
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Getting Started
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Key Terminologies
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Create your Team
Personalize your Team
Assign User Roles
Create Groups in your Team
Create Multiple Teams
Connect Multiple Teams
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Set up your Billing
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Agency Mode on MyAlice
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MyAlice Integrations
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Connect Your Social Media
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Understand Chat Features
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Manage Tickets
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E-commerce on MyAlice
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Connect Your E-Commerce
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Product Recommender
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E-Commerce User Data in Inbox
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Chatbot & Automation
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Explore the Automation Tab
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Add Blocks to Your Chatbot
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Create Advanced User Journeys
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Advanced Automation and NLP
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MyAlice Mobile App
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Download the Mobile App
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Data Lab & Analytics
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Diving Deep in Data Lab
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Assign User Roles
Explore different user roles and learn how much control each role has in a team.
Understand Different Types of Roles
You can assign five different roles to your team members based on how much control and access you want them to have.
1.
Supervisor
2.
Admin
3.
Developer
4.
Marketeer
5.
Agent
Access | Role
Supervisor
Admin
Developer
Marketeer
Agent
Automation
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Reports
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Customers
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Datalab
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Settings
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Integration
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= View and edit |
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Edit User Roles
Only a Supervisor or an Admin can access Team Management Settings.
1. At the left-bottom corner of your dashboard, click on the Settings icon.
2. Select the User Management tab on the left panel.
3. As you can see, each user has an assigned role. Click the edit/pen icon
to select a new role.
4. Click the delete icon at the end of each row to remove a user from the team.
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Personalize your Team
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Create Groups in your Team
Last modified
1mo ago
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Contents
Understand Different Types of Roles
Edit User Roles