# Connect Your Line Messenger

{% hint style="info" %}
You need to — 

1. An Admin on MyAlice.
2. Have a Line Account.
   {% endhint %}

## Use Cases of MyAlice for Line

Integrating your Line account with MyAlice will allow you to:

* Respond to Line messages from MyAlice inbox.
* Manage multiple Line accounts from the same inbox.
* Share product images using clickable widgets.
* Use chatbots to create custom user journeys and automate repetitive queries.
* Manage messages, comments, and e-commerce orders from other platforms in the same inbox.

## Connect Your Line Account

### Step 1: Issue a Line Token 

1. [Click on this link](https://account.line.biz/login?redirectUri=https%3A%2F%2Fmanager.line.biz%2F) to create a Line Business Account. Please skip if you already have one.
2. Sign up or log in to [Line Developers Console](https://developers.line.biz/en/). Once you do, **create a new provider**.
3. Make sure you are using the name of your company as the Provider. Please refer to this [official Line documentation](https://developers.line.biz/en/docs/line-developers-console/overview/#provider) to learn more about providers.
4. Back on your Developer dashboard, create a Messaging API Channel and provide the required details about your company.
5. Now that you have created a Line channel, select Messaging API, scroll down to Webhook Settings, and click **Edit**.
6. Add your website URL and enable the Use Webhook button. Please note that this is a mandatory step.
7. Now scroll further down, go to Channel access token and **Issue** a Token. 

### Step 2: Create a Line Channel on MyAlice

1. Go to **Integration** from the left navigation bar.
2. Under **Available Integrations**, select **Line**.
3. A connection window will appear from the right. Click on **Next**.
4. Add a name for your channel e.g., MyAlice Line.
5. Paste your Line account token in the **Primary Token** field.
6. You can also [connect an NLP app](https://docs.myalice.ai/chatbot-automation/create-rules-to-trigger-a-sequence/user-intent-by-nlp-wise-automation/connect-wit-nlp) to your Line account. 
7. Click on **Finish** to complete the setup.

![](https://1800541801-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgzCdF2XNgHNO9_KQDe%2Fuploads%2FAYurGAGDnvwSREG91L6V%2FLine%20Settings.png?alt=media\&token=99e20471-6791-4e05-96b5-1fd4b3eb35d0)

Once done, your Line account will be connected to MyAlice. Your customers can now search using the account name or the QR code you share from your Messaging API section.

## Edit Line Channel Settings

From the Integration menu, select the **Integrated** tab. Here, you can view and manage your already connected channels.

![](https://1800541801-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MgzCdF2XNgHNO9_KQDe%2Fuploads%2Fz9IiSvnoFXMfdVvS8heu%2FAll%20Integrated%20Channels%20Final.png?alt=media\&token=fe15f2ad-6950-48c8-b72d-14b91b980cad)

{% hint style="info" %}
Click on the triple dot (...) icon on each channel to edit channel settings, disconnect or delete your channel.
{% endhint %}

From the edit menu, you can edit the channel name, and connect [an NLP app](https://docs.myalice.ai/chatbot-automation/create-rules-to-trigger-a-sequence/user-intent-by-nlp-wise-automation/connect-wit-nlp) to your Line account.

Please refer to the following page to connect your NLP and train your chatbots to process, analyze and understand large amounts of natural language data. 

{% content-ref url="broken-reference" %}
[Broken link](https://docs.myalice.ai/connect-social-channels/connect-social-media/broken-reference)
{% endcontent-ref %}