🏆E-Commerce User Data in Inbox

Find e-commerce user data in your Inbox so that agents can manage support faster with immediate access to customer information and order history right next to each ticket.

There are four users metrics available for agents to view in the Inbox.

Here you can find the basic customer details about the user, demographic data, and their company. Some of the standard variables are shown in the picture but you can click on the edit icon (✏️) to add more custom fields.

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