🇫🇲Clone Channels
Create a new channel with the properties and chatbot sequences of existing channels.
Cloning channels allows users to create a new channel with the properties of an existing one.
Use Cases of Clone Channels
Say you created a chatbot sequence on a Messenger channel. You want to transfer the same sequences and rules to a new webchat channel. Cloning will help you copy-paste the properties in one click.
Clone within the Same Platform
Example: Messenger to Messenger
You want to copy the channel properties of a Messenger channel to a new Messenger channel. In this case, cloning will take place without limitations.
Clone within Different Platforms
Example: Messenger to Telegram
Not all platforms support all types of chatbot blocks. So, if you want to copy the channel properties of a Messenger channel to a Telegram channel, some blocks may be disabled due to platform limitations.
How to Clone Channels
Step 1: Clone a Channel
Make sure you have at least one channel in your Available Integrations. If not, connect at least one of your channels.
1. Go to Integrations > Available Integrations.
2. Click on the ellipsis icon (...) on the channel card you want to clone.
3. Click on Clone, and a window will appear from the right.
4. Add a Title for your new channel and Select the new channel you want to create.
5. Click on Finish to complete the process.
Step 2: Connect the New Cloned Channel
Please note that the newly created clone channel is not yet connected to a platform or account. To enable the connection —
Click on the ellipsis icon (...) of the newly created clone channel.
Click on Connect from the list of options.
Follow the regular connection flow as per your selected channel.
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