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Connect Your WooCommerce
Connect your WooCommerce store with MyAlice with this step-by-step guide.

Step 1: Install the WooCommerce Plugin

Download and install the MyAlice Plugin on your WooCommerce website.
MyAlice – Live Chat, WhatsApp, Facebook Messenger, Instagram, & Chatbot for WooCommerce
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Step 2: Install WooCommerce on MyAlice

1. Go to Settings > Marketplace.
2. Install WooCommerce on MyAlice.
Note that you can access the e-commerce integration on any of our paid plans.
3. Now paste your WooCommerce store URL in the field below.
4. Now login to your WooCommerce account from MyAlice and click on Approve to allow permissions.

Step 3: Install Live Chat

1. You will receive a prompt that asks whether you'd like to add a live chat on your website. Click on Yes to proceed.
2. If you already added a WooCommerce channel on MyAlice before, you have the option to reconnect. If not, you need to create a new channel.
3. After you do, you will receive a unique plugin key. Paste the plugin key in your WooCommerce Admin Panel and save the changes.
4. Once you are done, return to your MyAlice dashboard and check the plugin key.
5. If you have done all the steps correctly so far, your integration is successful. Click Finish to complete the process.
Congratulations! You've successfully integrated WooCommerce on MyAlice. Now, it's time to convert your visitors into your customers with live chat and chatbot.
After you connect your WooCommerce, a new section containing the logo and Create Order button will pop up above the customer information section in your Inbox.
Last modified 26d ago