MyAlice Guide
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👋
Welcome to MyAlice
🚀
Getting Started
🔤
Key Terminologies
🤟
Create your Team
💸
Set up your Billing
🎙
Agency Mode on MyAlice
🔗
MyAlice Integrations
🎉
Connect Your Social Media
🌐
Connect Your Website or Mobile App
✉
Connect Your Email
📖
Connect BetterDocs
🇫🇲
Clone Channels
📥
MyAlice Inbox
🧭
Navigate the Inbox
🔔
Manage Inbox Notifications
💬
Understand Chat Features
🎫
Manage Tickets
Assign a Ticket
Resolve a Ticket
Tag a Ticket
Reopen Tickets
Smart Ticket Assignment
🛒
E-commerce on MyAlice
🛍
Connect Your E-Commerce
💜
Connect Your WooCommerce
💚
Connect Your Shopify
👜
Product Recommender
🏆
E-Commerce User Data in Inbox
🤖
Chatbot & Automation
🧭
Explore the Automation Tab
🧱
Add Blocks to Your Chatbot
🚗
Create Advanced User Journeys
⚡
Advanced Automation and NLP
📱
MyAlice Mobile App
⬇
Download the Mobile App
📂
Data Lab & Analytics
📊
Diving Deep in Data Lab
👪
Understand the Customer Tool
📈
Analytics, Metrics & Reports
🔑
API Integration
🧰
Connect with your Backend
MyAlice Roadmap Details
Feature Request Updates
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🎫
Manage Tickets
Learn how to assign, resolve, or tag tickets for efficient ticket management.

Choose an Action 👇

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Additionally, you can learn about Ticket metrics in the Reports section to understand if your bot and agents are functioning properly.
MyAlice Inbox - Previous
Understand Chat Features
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Assign a Ticket
Last modified 5mo ago
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