MyAlice Product Walkthrough
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  • 👋Welcome to MyAlice
  • 🚀Getting Started
    • 🔤Key Terminologies
    • 🤝Signup to Myalice
    • 🤟Create your Team
    • 💸Set up your Billing
    • 🎙️Agency Mode on MyAlice
    • ⏰Set up your Business Hours
  • 🔗Integrations
    • 🎉Connect Your Social Media
    • 📧Connect Your Email
    • 🌐Connect Your Website or Mobile App
    • 🇫🇲Clone Channels
  • 📥Inbox
    • 🧭Navigate the Inbox
    • 🔔Manage Inbox Notifications
    • 💬Understand Chat Features
    • 🎫Manage Tickets
    • 🎮Advanced Ticket Management
  • 🤖Chatbot
    • 🧭Explore the Automation Tab
    • ✨Create rules to trigger a Sequence
    • 🧱Add Blocks to Your Chatbot
    • 🏅Enable Smart Ticket Assignment
    • 🚗Create Advanced User Journeys
    • 😀Collect CSAT Report
    • 🔧AUTOMATION
    • Case Specific Automation
      • Order Confirmation Automation
      • Shipping Automation
      • Customer Feedback Automation
      • Automating Cancellation Notifications
      • Automating Abandoned Cart Recovery via WhatsApp
    • 📈Automation Reports
  • 📲WhatsApp
    • 🗺️Overview
    • 📤Create and Send Template Messages
    • ⭐Starting a new conversation
    • 👩‍👩‍👦‍👦WhatsApp Broadcasts
    • 💰Automate Sales in WhatsApp with WhatsApp Catalog
    • 📈WhatsApp Marketing Automation
  • 📱Mobile App
    • ⬇️Download the Mobile App
    • 🤓Navigate the Interface
    • ⚡Enable Mobile App Notifications
    • 📬Using the Mobile Inbox
  • 📂Reports & Analytics
    • Getting Started
    • 🧑‍🤝‍🧑Customer Metrics
    • 📔Automation Metrics
    • 🧑‍🎓Agent Metrics
    • 😃CSAT Reports
    • ☘️WhatsApp Metrics
    • 📊DATALAB
    • 👪CUSTOMERS
  • 🛒E-commerce Functions
    • 🛍️Overview
    • 💜Manage your WooCommerce Store
    • 💚Manage your Shopify Store
    • 👜Product Recommender
    • 🏆E-Commerce User Data in Inbox
  • 🔑External Integration
    • 🏬Checkout.com
    • 🪂Pabbly
    • 🦾FOR DEVELOPERS
    • 💡Raven
  • Release Log
    • Release Notes: 2025 Sprint 21
    • Release Notes: 2025 Sprint 19-20
    • Release Notes: 2025 Sprint 18
    • Release Notes: 2025 Sprint 17
    • Release Notes: 2025 Sprint 16
    • Release Notes: 2025 Sprint 15
    • Release Log: Version 1.27.9
    • Release Log Version 01.25.01
  • Release Log Version 1.25.03
  • Release Log Version 1.25.04
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  1. 🤖Chatbot

Case Specific Automation

Order Confirmation AutomationShipping AutomationCustomer Feedback AutomationAutomating Cancellation NotificationsAutomating Abandoned Cart Recovery via WhatsApp

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