🤟Create your Team

What is a Team?

Say, you are John Doe. As soon as you sign up, you will have a default team on MyAlice, called John Doe’s Team. You can later reset your team name as your brand name from Settings > Team Information.

Our users have different names for the default team.

• Parent account

• Workspace

• Dashboard

• Brand space

Video Tutorial

Managing Teams in MyAlice

When you sign up for MyAlice, a default team named John Doe’s Team will be created for you.

You can later update the team name to match your brand name by navigating to Settings > Team Management> Team Information.

How to Create a New Team

1. Click on Create New Team.

1. Fill out the required details:

Team Name: Enter the name you want for your team.

Country: Select the country where your business operates.

Time Zone: Choose your time zone from the dropdown menu.

Business URL: (Optional) Enter your website or social media link.

Business Type: Select your business type from the dropdown menu.

1. Choose your preferred chat channel.

1. Click Create New Team to finalize the setup.

Your newly created team will now be accessible from the top-left corner of the dashboard.

How to Invite Team Members

1. At the bottom-left corner of your dashboard, click the Settings icon.

1. Select the User Management tab from the left panel.

1. Click Add New Member in the top-right corner.

1. Provide the following details:

Email Address: Enter the email of the member you want to invite.

Role: Assign a role to the team member.

Access of different roles is different and a summary of each role's accessibility is given below:

✔️ = View and edit | 👀 = View only | ❌ = No Access

1. Click Invite Now.

The invited member will receive an email invitation.

Once they accept it, their role and status will appear on the User Management page. You can update their role later if needed.

You can update their role later if needed.

How many Channels can a Team Have?