Create rules to trigger a Sequence

Set up rules to trigger an Automation Sequence in MyAlice.

Rules are the starting point of any Automation Sequence. You will have to create a rule for your channel, and if the user tiggers the rule, the connected sequence gets pushed to the user.
You can set up multiple type of rules depending on the channel.
Channel wise Rule Availability
Rules are available channel wise.
Channel
Keyword
Intent
Referral
URL
Post
WhatsApp
✅ 
✅
✅
​
​
Facebook
✅
✅
​
​
✅
Messenger
✅
✅
✅
​
✅
Instagram Feed
✅
✅
​
​
✅
Instagram DM
✅
✅
✅
​
✅
Livechat
✅
✅
​
✅
​
Mobile App Plugin
✅
✅
​
​
​
Viber
✅
✅
​
​
​
Line
✅
✅
​
​
​
Telegram
✅
✅
​
​
​

Channel	Keyword	Intent	Referral	URL	Post
WhatsApp	✅	✅	✅
Facebook	✅	✅			✅
Messenger	✅	✅	✅		✅
Instagram Feed	✅	✅			✅
Instagram DM	✅	✅	✅		✅
Livechat	✅	✅		✅
Mobile App Plugin	✅	✅
Viber	✅	✅
Line	✅	✅
Telegram	✅	✅

Chatbot & Automation - Previous

Explore the Automation Tab

Keyword wise Automation

Last modified 1yr ago