✨Create rules to trigger a Sequence

Set up rules to trigger an Automation Sequence in MyAlice.

Rules are the starting point of any Automation Sequence. You will have to create a rule for your channel, and if the user tiggers the rule, the connected sequence gets pushed to the user.

You can set up multiple type of rules depending on the channel.

Channel wise Rule Availability

Rules are available channel wise.

Channel	Keyword	Intent	Referral	URL	Post
WhatsApp	✅	✅	✅
Facebook	✅	✅			✅
Messenger	✅	✅	✅		✅
Instagram Feed	✅	✅			✅
Instagram DM	✅	✅	✅		✅
Livechat	✅	✅		✅
Mobile App Plugin	✅	✅
Viber	✅	✅
Line	✅	✅
Telegram	✅	✅