Button Block

Use Button blocks to showcase important links and resources.

You can use button blocks to redirect a user to a —

1. New sequence

2. URL or website

3. Phone call

4. Datalab Form

If you are new to this topic, please refer to our basic introduction to the Button Block and follow along.

Here is a step-by-step instruction to creating effective sequences using button blocks.

Input

Output

Create A Sequence with Button Block

Suppose we want to showcase the most frequent links and resources in a click-worthy format. We have already shown many instances where we redirect our users to a new sequence. This time, we are focusing on redirecting users to URL, phone, or forms.

1. Website (URL)

2. Contact Support (Phone)

3. Place an Order (Form)

Website

1. Set the button name as Website.

2. Place the URL where you want to redirect your users.

3. You can also select the Web View Aspect Ratio for a smartphone screen.

Call Support

1. Set the button name as Contact Support.

2. Place the phone number where you want users to call.

Place an Order

1. Set the button name as Place an Order.

2. Select the form you want to connect to this button. To know more about how to create forms, refer to our Datalab Guide.
3. Select a sequence that you want to redirect your users after filling up the form.

Using the Set Attribute Block to Store Data

Suppose, the user has placed an order. As per our sequence, they will be redirected to the Order Placed sequence.

Input

If the user is redirected to the sequence, we add a new attribute order=placed to the user.

Output

The user will not receive further messages, but a new attribute order=placed will be assigned to the user. This attribute can later help you to distinguish new customers from old ones.