👪Understand the Customer Tool
Learn how to build a CRM and get familiar with your audience base.
Customer Tab
The more customer information you have, the more efficient your bot becomes. So, you can store customer details in the Customer tab on the left panel.
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1. Columns
Other advanced features include —
2. Advanced Filter
You will find the advanced filter at the right top of your Customer tab.
It allows you to filter your audiences based on many factors, including customer details, stored variables, and triggered intents.
3. Export Audience
You can also download your entire customer details in a CSV file. However, remember that it's a pro feature — you need to subscribe to a paid plan to access it.
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