Connect NLP

Learn how to connect NLP with MyAlice and make your chatbots more responsive.
You need to be —
  • An Admin on MyAlice to access Integrations.
  • The owner or admin of a Facebook page.

Use Cases of on MyAlice

Integrating with Alice will allow you to:
  • Create NLP modules and connect them to your chatbots.
  • Help your bots understand human intents and keywords.
  • Create advanced user journeys and automate repetitive queries.
  • Deliver customer support in multiple languages.

Connect NLP App to MyAlice

Step 1: Create an App

Go to and log in with your Facebook ID. Create a new NLP app for your specific use case. Get started on this guide if you are a non-technical person reading this and don't know how to create an NLP app.

Step 2: Create a App on MyAlice

  1. 1.
    Go to Integration from the left navigation bar.
  2. 2.
    Under Available Integrations > NLP, select
  3. 3.
    A connection window will appear from the right. Click on Next.
  4. 4.
    Set a title for your wit NLP connection.
  5. 5.
    Paste your App ID and Server Access Token in the next fields.
  6. 6.
    Set a confidence level for your app and click Finish.

Step 3: Connect to a Channel

From Integration on the left navigation bar, select Integrated. Choose the channel with which you want to connect the NLP app. Click on the triple-dot icon (...) on the selected channel and select Edit.
A pop-up window will appear from the right. From the drop-down menu under Select NLP App, select your desired NLP app.

FAQs and Troubleshooting

What is a Confidence Level?
Where do I find the App ID and Server Access Token?
My NLP app is taking some time to function properly on MyAlice.