📬Using the Mobile Inbox
Learn more about the mobile inbox features and functionalities.
Last updated
Learn more about the mobile inbox features and functionalities.
Last updated
Inbox Preview
On the top bar, click on the —
Customer name to access customer details, order history, customer summary, and product interactions.
Resolve button to close the conversation.
Settings icon to access tags, assign/reassign agent and turn on/off the bot.
On the bottom bar, click on the —
Plus (+) icon send images, create canned responses and add notes.
Emoji icon to add emojis.
