Using the Mobile Inbox
Learn more about the mobile inbox features and functionalities.
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Learn more about the mobile inbox features and functionalities.
Last updated
Was this helpful?
Inbox Preview
On the top bar, click on the —
Customer name to access customer details, order history, customer summary, and product interactions.
Resolve button to close the conversation.
Settings icon to access tags, assign/reassign agent and turn on/off the bot.
On the bottom bar, click on the —
Plus (+) icon send images, create canned responses and add notes.
Emoji icon to add emojis.
