Overview

Learn how to add e-commerce marketplaces on MyAlice.

E-commerce Marketplaces on MyAlice
You can connect the following e-commerce platforms on MyAlice. 
​WooCommerce​
​Shopify​
Magento (Coming Soon)
BigCommerce (Coming Soon)
Go to Settings > Marketplace to view all available platforms.
Why You Should Add Your E-Commerce Store on MyAlice
In this video, we explain the features and benefits of WooCommerce integration on MyAlice. The use cases are similar for Shopify too.
Sales
Support
Marketing
HR
Share Products Directly from Inventory
Search products in your inventory right from your MyAlice inbox and share them with your customers instantly on any social channel.
Manage Orders from Inbox
Find order history to create, update, cancel or refund orders directly from the MyAlice inbox.
Keep Customer Information Organized
Find every customer information and interaction in one place so that your support teams can solve issues faster.
Automate Customer Conversations
Save time on support with our chatbot to automate repetitive queries across every customer channel. 
Leverage Data-Driven Marketing
Use your existing customer data to recommend the latest products, build accurate customer profiles, and run personalized ads. 
Track Team Performance
Get detailed reports on sales conversion, customer satisfaction, agent performance, and more to optimize your support team performance and get better ROI.
How it All Comes Together

Smart Ticket Assignment

Next - E-commerce on MyAlice

Manage your WooCommerce Store

Last modified 8mo ago