Analytics, Metrics & Reports - MyAlice Guide

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Welcome to MyAlice

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Getting Started

Key Terminologies

Create your Team

Set up your Billing

Agency Mode on MyAlice

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MyAlice Integrations

Connect Your Social Media

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Connect BetterDocs

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MyAlice Inbox

Navigate the Inbox

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Understand Chat Features

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E-commerce on MyAlice

Connect Your E-Commerce

Connect Your WooCommerce

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Product Recommender

E-Commerce User Data in Inbox

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Chatbot & Automation

Explore the Automation Tab

Add Blocks to Your Chatbot

Create Advanced User Journeys

Advanced Automation and NLP

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MyAlice Mobile App

Download the Mobile App

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Data Lab & Analytics

Diving Deep in Data Lab

Understand the Customer Tool

Analytics, Metrics & Reports

Customer Metrics

Automation Metrics

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API Integration

Connect with your Backend

MyAlice Roadmap Details

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Analytics, Metrics & Reports

Learn how to use the Reports Section to glean valuable insights and analytics from your dashboard.

There are four broad categories of metrics in the Reports section of MyAlice.
Unlock Your Analytics 🔓
Customer Metrics
Automation Metrics
Agent Metrics
CSAT Reports
Filter Your Reports
On the top right corner of your dashboard, you can set a specific channel or timeline. This will allow you to create flexible reports, such as monthly reports or semi-annual reports.

Data Lab & Analytics - Previous

Understand the Customer Tool

Customer Metrics

Last modified 6mo ago

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Contents

Unlock Your Analytics 🔓

Filter Your Reports