MyAlice Product Walkthrough
API ReferenceWebsiteDashboardRoadmap
MyAlice Guide (Arabic)
MyAlice Guide (Arabic)
  • 👋Welcome to MyAlice
  • 🚀Getting Started
    • 🔤Key Terminologies
    • 🤟Create your Team
      • Personalize your Team
      • Assign User Roles
      • Create Groups in your Team
      • Create Multiple Teams
      • Connect Multiple Teams
    • 💸Set up your Billing
      • Subscribe to the Premium Plan
      • Subscribe to the Enterprise Plan
      • Subscribe through Shopify
      • Update your Subscription
      • Add a Payment Method to Use WhatsApp
      • Track and Configure your Billing
      • Unsubscribe from MyAlice
    • 🎙️Agency Mode on MyAlice
    • ⏰ضبط ساعات العمل على المنص
  • 🔗MyAlice Channels
    • 🎉Connect Your Social Media
      • Connect Your Facebook Feed
      • ربط الماسنجر الخاص بك
      • Connect Your Instagram Messenger
      • Connect Your Instagram Feed
      • ربط حساب واتساب للأعمال الخاص بك
      • Connect Your Telegram
      • Connect Your Viber
      • Connect Your Line Messenger
    • 📧Connect Your Email
      • Connect Gmail
      • Connect Custom Email
    • 🌐Connect Your Website or Mobile App
      • 💬ربط موقع الويب الخاص بك لإضافة مكون دردشة
      • 📱Connect Your Mobile App (Android / iOS)
    • 🇫🇲Clone Channels
  • 📥MyAlice Inbox
    • 🧭تصفح الصندوق الوارد
    • 🔔Manage Inbox Notifications
    • 💬Understand Chat Features
    • 🎫Manage Tickets
      • Assign a Ticket
      • Resolve a Ticket
      • Tag a Ticket
        • Tag Settings
      • Reopen Tickets
      • Smart Ticket Assignment
  • 🛒E-commerce on MyAlice
    • 🛍️Overview
    • 💜Manage your WooCommerce Store
      • Connect your WooCommerce Store to MyAlice
      • Connect Your Customer Information on WooCommerce
      • Manage WooCommerce Orders from Inbox
    • 💚Manage your Shopify Store
      • Connect your Shopify Store to MyAlice
      • Connect Your Customer Information on Shopify
      • Manage Shopify Orders from Inbox
    • 👜Product Recommender
    • 🏆E-Commerce User Data in Inbox
  • 🤖Chatbot & Automation
    • 🧭Explore the Automation Tab
    • ✨Create rules to trigger a Sequence
      • Keyword wise Automation
      • Source (referral) wise Automation
      • Post comment wise Automation
      • Facebook Ad wise Automation
      • User intent (by NLP) wise Automation
        • Connect wit.ai NLP
        • Connect MyAlice NLU
        • Connect INTNT
        • Connect Intents to Sequences
    • 🧱Add Blocks to Your Chatbot
      • Block Compatibility
      • Add and Send Content Blocks
      • Collect User Information Blocks
      • Action Blocks
    • 🚗Create Advanced User Journeys
      • Quick Reply Block
      • Button Block
      • Gallery Block
      • CSAT Block
      • Datalab Entry Block
    • Page
  • 📲MyAlice for WhatsApp
    • 🗺️Overview
      • Migrate from your Existing BSP
      • Migrating from the WhatsApp App to the API account
      • Difference between WhatsApp Business App vs WhatsApp Business API
      • Verifying your Facebook Business Account
      • Picking a number for WhatsApp Business
      • Getting Started with Message Templates
      • Message Templates & Session Messages
      • WhatsApp Message Templates Best Practices
      • WhatsApp API Pricing
      • التقدم بطلب للحصول على علامة التحقق الخضراء
    • 📤إنشاء وإرسال نموذج واتساب
    • ⭐Starting a new conversation
    • 👩‍👩‍👦‍👦WhatsApp Broadcasts
      • WhatsApp Broadcast Overview
      • إنشاء بث
      • الاشتراك وإلغاء الاشتراك
    • 💰Automate Sales in WhatsApp with WhatsApp Catalog
      • 🔃Upload Inventory in Meta
      • 🔗Connect your Catalog to the WhatsApp Business Account
      • Share Products with Your Customer
    • 📈WhatsApp Marketing Automation
      • 💚Setup WhatsApp Automation for Shopify
      • 🍀Shopify + WhatsApp Marketing Automation- Sample Use Cases
  • 📱MyAlice Mobile App
    • ⬇️Download the Mobile App
    • 🤓Navigate the Interface
    • ⚡Enable Mobile App Notifications
    • 📬Using the Mobile Inbox
  • 📂Data Lab & Analytics
    • 📊Diving Deep in Data Lab
      • Create a Datalab Sheet
      • Create Forms in Data Lab
      • Add, Collect or Store Data in Data Lab
    • 👪Understand the Customer Tool
    • 📈Analytics, Metrics & Reports
      • Customer Metrics
        • General Metrics
        • User Demographics Metrics
        • Chatbot Efficiency Metrics
      • Automation Metrics
      • Agent Metrics
      • CSAT Reports
  • 🔑External Integration
    • 🏬Checkout.com
      • Recieve Payments with Checkout.com
    • 🪂Pabbly
    • 🦾Developer Documentation
Powered by GitBook
On this page
  • Use Cases of MyAlice for Telegram
  • Connect Your Telegram Account
  • Step 1: Generate a Token
  • Step 2: Link Your Telegram Account with MyAlice
  • Edit Telegram Channel Settings

Was this helpful?

  1. MyAlice Channels
  2. Connect Your Social Media

Connect Your Telegram

Automate and reply to customer messages on Telegram and other social channels from MyAlice inbox.

Was this helpful?

You need to —

  1. An Admin on MyAlice.

  2. Have a personal or business Telegram account.

Don't have a Telegram account? Get started with any of the links below.

  • .

  • .

  • .

  • .

Now that you have a Telegram account, follow these simple steps to set up Telegram on MyAlice.

Use Cases of MyAlice for Telegram

Integrating your Telegram account with MyAlice will allow you to:

  • Respond to Telegram messages from MyAlice inbox.

  • Manage multiple Telegram account messages from the same account.

  • Share product images using clickable widgets.

  • Use chatbots to create custom user journeys and automate repetitive queries.

  • Manage messages, comments, and e-commerce orders from other platforms in the same inbox.

Connect Your Telegram Account

Step 1: Generate a Token

  1. Type the command /newbot.

  2. Choose a name for your account.

  3. Choose a username for your bot. It must be unique and end with the word 'bot' i.e., myalice_bot.

  4. Botfather will generate a unique token for you. Copy the token.

Step 2: Link Your Telegram Account with MyAlice

  1. Go to Integration from the left navigation bar.

  2. Under Available Integrations, select Telegram.

  3. A connection window will appear from the right. Click on Next.

  4. Add a name for your channel e.g., MyAlice Telegram.

  5. Click on Finish to complete the setup.

Publishing the channel means that the channel is live, along with the automation rules you have set for the channel. Some users prefer to publish their channel after they complete the automation flow. If you are one of them, please turn off the toggle for now. You can always turn it back on.

Edit Telegram Channel Settings

From the Integration menu, select the Integrated tab. Here, you can view and manage your already connected channels.

Click on the triple dot (...) icon on each channel to edit channel settings, disconnect or delete your channel.

Please refer to the following page to connect your NLP and train your chatbots to process, analyze and understand large amounts of natural language data.

Get started on .

Paste the token generated in in the Primary Token field.

You can also to your Telegram account.

From the edit menu, you can edit the channel name, and connect to your Telegram channel.

🔗
🎉
Telegram for Android
Telegram for iOs
Telegram for Windows
Telegram for macOS
Botfather
connect an NLP app
an NLP app
step 1