# Overview

## E-commerce Marketplaces on MyAlice

You can connect the following e-commerce platforms on MyAlice. 

* [WooCommerce](https://docs.myalice.ai/myalice-guide-arabic/e-commerce-on-myalice/woocommerce)
* [Shopify](https://docs.myalice.ai/myalice-guide-arabic/e-commerce-on-myalice/shopify)
* Magento (Coming Soon)
* BigCommerce (Coming Soon)

Go to Settings > Marketplace to view all available platforms.

## Why You Should Add Your E-Commerce Store on MyAlice

In this video, we explain the features and benefits of WooCommerce integration on MyAlice. The use cases are similar for Shopify too.

{% embed url="<https://www.youtube.com/watch?index=2&list=PL_EdxcvIGFEacr3fV8McbglwYhhTAi2pO&v=6rNdEQtyhfE>" %}

{% tabs %}
{% tab title="Sales" %}

### Share Products Directly from Inventory

Search products in your inventory right from your MyAlice inbox and share them with your customers instantly on any social channel.

### Manage Orders from Inbox

Find order history to create, update, cancel or refund orders directly from the MyAlice inbox.
{% endtab %}

{% tab title="Support" %}

### Keep Customer Information Organized

Find every customer information and interaction in one place so that your support teams can solve issues faster.

### Automate Customer Conversations

Save time on support with our chatbot to automate repetitive queries across every customer channel.&#x20;
{% endtab %}

{% tab title="Marketing" %}

### Leverage Data-Driven Marketing

Use your existing customer data to recommend the latest products, build accurate customer profiles, and run personalized ads.&#x20;
{% endtab %}

{% tab title="HR" %}

### Track Team Performance

Get detailed reports on sales conversion, customer satisfaction, agent performance, and more to optimize your support team performance and get better ROI.
{% endtab %}
{% endtabs %}

### How it All Comes Together

{% embed url="<https://www.youtube.com/watch?index=11&list=PL_EdxcvIGFEagxlG7c7rMCg62UA9pPdMk&v=u2xbo6eXdX4>" %}


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