MyAlice Product Walkthrough
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MyAlice Guide (Arabic)
MyAlice Guide (Arabic)
  • 👋Welcome to MyAlice
  • 🚀Getting Started
    • 🔤Key Terminologies
    • 🤟Create your Team
      • Personalize your Team
      • Assign User Roles
      • Create Groups in your Team
      • Create Multiple Teams
      • Connect Multiple Teams
    • 💸Set up your Billing
      • Subscribe to the Premium Plan
      • Subscribe to the Enterprise Plan
      • Subscribe through Shopify
      • Update your Subscription
      • Add a Payment Method to Use WhatsApp
      • Track and Configure your Billing
      • Unsubscribe from MyAlice
    • 🎙️Agency Mode on MyAlice
    • ⏰ضبط ساعات العمل على المنص
  • 🔗MyAlice Channels
    • 🎉Connect Your Social Media
      • Connect Your Facebook Feed
      • ربط الماسنجر الخاص بك
      • Connect Your Instagram Messenger
      • Connect Your Instagram Feed
      • ربط حساب واتساب للأعمال الخاص بك
      • Connect Your Telegram
      • Connect Your Viber
      • Connect Your Line Messenger
    • 📧Connect Your Email
      • Connect Gmail
      • Connect Custom Email
    • 🌐Connect Your Website or Mobile App
      • 💬ربط موقع الويب الخاص بك لإضافة مكون دردشة
      • 📱Connect Your Mobile App (Android / iOS)
    • 🇫🇲Clone Channels
  • 📥MyAlice Inbox
    • 🧭تصفح الصندوق الوارد
    • 🔔Manage Inbox Notifications
    • 💬Understand Chat Features
    • 🎫Manage Tickets
      • Assign a Ticket
      • Resolve a Ticket
      • Tag a Ticket
        • Tag Settings
      • Reopen Tickets
      • Smart Ticket Assignment
  • 🛒E-commerce on MyAlice
    • 🛍️Overview
    • 💜Manage your WooCommerce Store
      • Connect your WooCommerce Store to MyAlice
      • Connect Your Customer Information on WooCommerce
      • Manage WooCommerce Orders from Inbox
    • 💚Manage your Shopify Store
      • Connect your Shopify Store to MyAlice
      • Connect Your Customer Information on Shopify
      • Manage Shopify Orders from Inbox
    • 👜Product Recommender
    • 🏆E-Commerce User Data in Inbox
  • 🤖Chatbot & Automation
    • 🧭Explore the Automation Tab
    • ✨Create rules to trigger a Sequence
      • Keyword wise Automation
      • Source (referral) wise Automation
      • Post comment wise Automation
      • Facebook Ad wise Automation
      • User intent (by NLP) wise Automation
        • Connect wit.ai NLP
        • Connect MyAlice NLU
        • Connect INTNT
        • Connect Intents to Sequences
    • 🧱Add Blocks to Your Chatbot
      • Block Compatibility
      • Add and Send Content Blocks
      • Collect User Information Blocks
      • Action Blocks
    • 🚗Create Advanced User Journeys
      • Quick Reply Block
      • Button Block
      • Gallery Block
      • CSAT Block
      • Datalab Entry Block
    • Page
  • 📲MyAlice for WhatsApp
    • 🗺️Overview
      • Migrate from your Existing BSP
      • Migrating from the WhatsApp App to the API account
      • Difference between WhatsApp Business App vs WhatsApp Business API
      • Verifying your Facebook Business Account
      • Picking a number for WhatsApp Business
      • Getting Started with Message Templates
      • Message Templates & Session Messages
      • WhatsApp Message Templates Best Practices
      • WhatsApp API Pricing
      • التقدم بطلب للحصول على علامة التحقق الخضراء
    • 📤إنشاء وإرسال نموذج واتساب
    • ⭐Starting a new conversation
    • 👩‍👩‍👦‍👦WhatsApp Broadcasts
      • WhatsApp Broadcast Overview
      • إنشاء بث
      • الاشتراك وإلغاء الاشتراك
    • 💰Automate Sales in WhatsApp with WhatsApp Catalog
      • 🔃Upload Inventory in Meta
      • 🔗Connect your Catalog to the WhatsApp Business Account
      • Share Products with Your Customer
    • 📈WhatsApp Marketing Automation
      • 💚Setup WhatsApp Automation for Shopify
      • 🍀Shopify + WhatsApp Marketing Automation- Sample Use Cases
  • 📱MyAlice Mobile App
    • ⬇️Download the Mobile App
    • 🤓Navigate the Interface
    • ⚡Enable Mobile App Notifications
    • 📬Using the Mobile Inbox
  • 📂Data Lab & Analytics
    • 📊Diving Deep in Data Lab
      • Create a Datalab Sheet
      • Create Forms in Data Lab
      • Add, Collect or Store Data in Data Lab
    • 👪Understand the Customer Tool
    • 📈Analytics, Metrics & Reports
      • Customer Metrics
        • General Metrics
        • User Demographics Metrics
        • Chatbot Efficiency Metrics
      • Automation Metrics
      • Agent Metrics
      • CSAT Reports
  • 🔑External Integration
    • 🏬Checkout.com
      • Recieve Payments with Checkout.com
    • 🪂Pabbly
    • 🦾Developer Documentation
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On this page
  • Use Cases of Clone Channels
  • Clone within the Same Platform
  • Clone within Different Platforms
  • How to Clone Channels
  • Step 1: Clone a Channel
  • Step 2: Connect the New Cloned Channel

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  1. MyAlice Channels

Clone Channels

Create a new channel with the properties and chatbot sequences of existing channels.

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Cloning channels allows users to create a new channel with the properties of an existing one.

Use Cases of Clone Channels

Say you created a chatbot sequence on a Messenger channel. You want to transfer the same sequences and rules to a new webchat channel. Cloning will help you copy-paste the properties in one click.

Clone within the Same Platform

Example: Messenger to Messenger

You want to copy the channel properties of a Messenger channel to a new Messenger channel. In this case, cloning will take place without limitations.

Clone within Different Platforms

Example: Messenger to Telegram

. So, if you want to copy the channel properties of a Messenger channel to a Telegram channel, some blocks may be disabled due to platform limitations.

How to Clone Channels

Step 1: Clone a Channel

Make sure you have at least one channel in your Available Integrations. If not, .

1. Go to Integrations > Available Integrations.

2. Click on the ellipsis icon (...) on the channel card you want to clone.

3. Click on Clone, and a window will appear from the right.

4. Add a Title for your new channel and Select the new channel you want to create.

5. Click on Finish to complete the process.

Step 2: Connect the New Cloned Channel

Please note that the newly created clone channel is not yet connected to a platform or account. To enable the connection —

  1. Click on the ellipsis icon (...) of the newly created clone channel.

  2. Click on Connect from the list of options.

Follow the as per your selected channel.

🔗
🇫🇲
Not all platforms support all types of chatbot blocks
connect at least one of your channels
regular connection flow
Clone option in Integrations
Clone Channel Window