# Release Notes: 2025 Sprint 24

Period: November 17 — November 30, 2025

## 🐞 Bug Fixes

### **Raven**

* **URL Active State Bug Fix** – Fixed an issue where valid URLs were incorrectly marked inactive during resource validation.
* **Training Status & File Count Fixes** – Resolved inconsistent file statuses, flickering lists, and incorrect file counts after training.

### **Broadcast**

* **CSV Column Character Handling** – Fixed failures when broadcast CSV column names contained special characters.
* **Incorrect Credit Calculation** – Corrected frontend logic for calculating available broadcast credits.
* **Template Broadcast Button Validation** – Fixed an issue where the template broadcast button remained enabled without payment method or credits.
* **Delivery Report Sync Issue** – Fixed delivery report synchronization problems for large broadcast batches.

### **Security**

* **Global Logout Stability Fix** – Ensured users are logged out consistently across all tabs, browsers, and devices.

### **Reports**

* **Agent Metrics Stability Fixes** – Resolved multiple backend issues affecting agent performance analytics.

### **Automation**

* **Duplicate WhatsApp Credit Alert Fix** – Removed duplicate credit alerts and improved the alert copy.
* **Tag Action Crash Fix (Salla/Shopify)** – Fixed crashes when opening the Add/Remove Tags action in automation workflows.

### **Inbox**

* **Follow-up Interval Fix** – Corrected interval calculation between follow-up messages.
* **Bot Queue Date Display Fix** – Fixed inaccurate date display when reopening profiles from the Bot Queue.

***

## ✨ Improvements & New Features

### **Raven**

* **General Improvements & Safety Fixes** – Multiple enhancements to parsing, training responsiveness, and resource handling.
* **Usage Monitoring System** – Added a new system for tracking Raven agent usage.
* **Raven Billing** – Introduced Raven (AI) Credits system for the users to top-up and track their AI credits usage across Raven AI Agents. [*Read more.*](https://docs.myalice.ai/release-log/raven-ai-credits-and-session-based-billing)

### **WhatsApp Coexistence**

* **WhatsApp Business App Integration aka Coexistence** – Introduced a new way to connect WhatsApp channel, now with WhatsApp Business App enabling users to simultaneously send messages to their customers from WA Business App and MyAlice Inbox. [*Read more.*](https://docs.myalice.ai/release-log/whatsapp-coexistence-whatsapp-business-app-integration)

### **Security**

* **Enhanced Logout Process** – Improved global logout reliability across devices and browsers by introducing 24-hours session for all users across the devices, browsers, and tabs. [*Read more.*](https://docs.myalice.ai/release-log/session-and-logout-process-update)

### **Broadcast**

* **Execution Optimization** – Improved broadcast execution speed and queue handling.
* **Template Cost Adjustment Logic** – Added project-specific rules for Template History cost calculation.
* **Broadcast Creation Page Enhancements** – Improved cost estimation and filtering in the creation UI.
* **Business App Source Indicators** – Added Business App icons for coexistence scenarios.
* **New Source Icons** – Added icons for Booking, Prayer, and other channel types.
* **Template Conversion Logic Update** – Improved processing for Utility → Marketing template conversions.

### **Reports**

* **Removed 10k Template History Cap** – WhatsApp Template History now shows all data with complete export capability.
* **Improved Analytics Performance** – Optimized backend queries for faster dashboard load times.

### **Datalab**

* **Hidden Field Behavior Update** – Hidden fields now stay visible to agents but hidden from customers.
* **Enhanced Confirmation Flow** – Added default confirmation text and ensured tabs remain open after submission.

### **Automation**

* **New Salla Trigger Support** – Added frontend compatibility for a new Salla automation trigger.
* **Enhanced Executor Logging** – Expanded logs for deeper visibility during automation execution.

### **Ecommerce**

* **Salla Order UTC Tracking** – Added UTC timestamp logging for improved order tracking and consistent reporting across multiple time-zones.

### **Inbox**

* **Improved Date Display Consistency** – Ensured correct date display when viewing customer profiles from different Queues in Inbox while searching using Customer ID.