Release Notes: 2025 Sprint 24

Period: November 17 — November 30, 2025

🐞 Bug Fixes

URL Active State Bug Fix – Fixed an issue where valid URLs were incorrectly marked inactive during resource validation.
Training Status & File Count Fixes – Resolved inconsistent file statuses, flickering lists, and incorrect file counts after training.

CSV Column Character Handling – Fixed failures when broadcast CSV column names contained special characters.
Incorrect Credit Calculation – Corrected frontend logic for calculating available broadcast credits.
Template Broadcast Button Validation – Fixed an issue where the template broadcast button remained enabled without payment method or credits.
Delivery Report Sync Issue – Fixed delivery report synchronization problems for large broadcast batches.

Global Logout Stability Fix – Ensured users are logged out consistently across all tabs, browsers, and devices.

Agent Metrics Stability Fixes – Resolved multiple backend issues affecting agent performance analytics.

Duplicate WhatsApp Credit Alert Fix – Removed duplicate credit alerts and improved the alert copy.
Tag Action Crash Fix (Salla/Shopify) – Fixed crashes when opening the Add/Remove Tags action in automation workflows.

Follow-up Interval Fix – Corrected interval calculation between follow-up messages.
Bot Queue Date Display Fix – Fixed inaccurate date display when reopening profiles from the Bot Queue.

General Improvements & Safety Fixes – Multiple enhancements to parsing, training responsiveness, and resource handling.
Usage Monitoring System – Added a new system for tracking Raven agent usage.
Raven Billing – Introduced Raven (AI) Credits system for the users to top-up and track their AI credits usage across Raven AI Agents. Read more.

WhatsApp Business App Integration aka Coexistence – Introduced a new way to connect WhatsApp channel, now with WhatsApp Business App enabling users to simultaneously send messages to their customers from WA Business App and MyAlice Inbox. Read more.

Enhanced Logout Process – Improved global logout reliability across devices and browsers by introducing 24-hours session for all users across the devices, browsers, and tabs. Read more.

Execution Optimization – Improved broadcast execution speed and queue handling.
Template Cost Adjustment Logic – Added project-specific rules for Template History cost calculation.
Broadcast Creation Page Enhancements – Improved cost estimation and filtering in the creation UI.
Business App Source Indicators – Added Business App icons for coexistence scenarios.
New Source Icons – Added icons for Booking, Prayer, and other channel types.
Template Conversion Logic Update – Improved processing for Utility → Marketing template conversions.

Removed 10k Template History Cap – WhatsApp Template History now shows all data with complete export capability.
Improved Analytics Performance – Optimized backend queries for faster dashboard load times.

Hidden Field Behavior Update – Hidden fields now stay visible to agents but hidden from customers.
Enhanced Confirmation Flow – Added default confirmation text and ensured tabs remain open after submission.

New Salla Trigger Support – Added frontend compatibility for a new Salla automation trigger.
Enhanced Executor Logging – Expanded logs for deeper visibility during automation execution.

Salla Order UTC Tracking – Added UTC timestamp logging for improved order tracking and consistent reporting across multiple time-zones.

Improved Date Display Consistency – Ensured correct date display when viewing customer profiles from different Queues in Inbox while searching using Customer ID.

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