# Raven (AI) Credits & Session-Based Billing

Raven (AI) now uses **prepaid credits** and **session-based billing** so you can better control and understand your AI costs.

#### How Raven (AI) Billing Works

* **Session length:** 24 hours
* **Unit session cost:** *As confirmed with our sales team*
* **Total session cost formula:**

`Total session cost = Unique users per platform × Number of sessions (24h) × Unit session cost`

All Raven usage is deducted from your **Raven (AI) credits balance**.

> **Note:** Raven (AI) credits are **prepaid**. Please ensure you have sufficient credits to avoid interruptions in AI features.

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#### How to Top-Up Raven (AI) Credits

1. Go to **Settings → Plan & Billing → Credits**
2. In the **second card**, review your **Available Raven (AI) Credits**
3. Click `+ Add Credits`
4. In the **Add Credits** pop-up:
   * Enter the desired **credit amount**
   * Click **Add Credits**
5. If the payment is successful via **Stripe**, the credits will be added and reflected under **Available Raven (AI) Credits**

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#### How to View Raven (AI) Usage & Costs

1. Go to **Settings → Plan & Billing → Credits**
2. In the **second card**, click `View Usage >`
3. By default, you’ll see the **last 7 days** of Raven session costs
4. Adjust the **date range** to view a different period
5. Use the **cost insights graph** to track:
   * Total session costs over time
   * How much Raven is consuming in **sessions** and **training**
6. Click **Export** to download a **CSV file** with date-wise session costs for the selected date range

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This setup ensures that Raven (AI) billing is transparent, predictable, and easy to monitor from within your MyAlice dashboard.


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