# Release Notes: 2025 Sprint 22 Period: October 20 β€” November 2, 2025 ### 🐞 Bug Fixes * **Automation | Credit Currency and Value** – Fixed a bug in the Automation module where credit values were not correctly converted based on currency. * **Billing | Incorrect Plan Display** – Fixed an issue where the wrong plan name appeared on the Billing page for specific customers. * **Inbox | Duplicate Conversations** – Fixed a bug causing duplicate conversation threads when reassigning tickets. * **Livechat | Agent Typing Indicator Delay** – Fixed delayed or missing typing indicators in certain Livechat sessions. * **Broadcast | Schedule Time Mismatch** – Fixed an issue where broadcasts were sent at incorrect times due to timezone inconsistencies. * **Broadcast | Missing Status Updates** – Fixed an issue where broadcast status updates were delayed in the dashboard. * **Datalab | Export Format Error** – Fixed a bug where Datalab exports were missing column headers or incorrect formatting. * **Template Analytics | Count Discrepancy** – Fixed a bug where analytics showed mismatched template send and delivery counts. * **Agent Auto-Disable** – Fixed a bug where agents were automatically disabled after login refresh. * **Raven | Duplicate Entry in Q\&A** – Fixed a bug where duplicate questions appeared in the Raven Q\&A section. * **Inbox | Attachment Upload Error** – Fixed an issue where attachments larger than 10MB failed to upload. * **Email Channel | Signature Rendering Issue** – Fixed a bug where email signatures were not displayed properly in outbound replies. * **Broadcast | Failed Job Retry** – Fixed an issue where failed broadcast jobs were not automatically retried. ### ✨ Improvements & New Features * **Chatbot | Recommend-product API Update** – Standardized the product recommendation API to ensure consistent behavior across all connected channels. * **Raven | Stop Crawling Enhancement** – Added crawl termination control, allowing users to stop crawling operations mid-process. * **Livechat | Dynamic Script Customization** – Added support for dynamic content in the Livechat script to enable real-time message customization. * **Billing | Invoice History Enhancements** – Enhanced invoice display with detailed breakdowns for each billing cycle. * **Automation | Conditional Execution** – Introduced conditional branching within automation rules for more flexible workflow configurations. * **Datalab | Visualization Update** – Enhanced chart visuals and introduced interactive filtering for analytical dashboards. * **Automation | Executor Logs** – Improved logging visibility for executors to simplify debugging of failed automation tasks. * **Template Analytics | CSV Export** – Added direct CSV export functionality for template usage metrics. * **Raven | Enhanced Test Chat** – Improved Raven’s test chat to include more contextual error reporting during testing. * **Tag Management | UI Refresh** – Redesigned the Tag Management page with better pagination and bulk operations. * **Billing | Credit History Table** – Added a new credit history table with transaction-level details for transparency. * **Automation | Timeout Alerts** – Implemented timeout alerts for long-running automation processes to notify users proactively. * **Revenue Dashboard | UI Improvements** – Refined the Revenue Metrics dashboard layout for better visualization and export options. * **WhatsApp Flow | Field Length Limit** – Implemented field length restrictions to prevent invalid data entry in Datalab. * **Broadcast | Enhanced Validation** – Strengthened real-time validation for broadcast template variables to prevent runtime failures. * **Automation | Debug Console** – Added a new debug console for viewing real-time executor output in automation workflows. * **Template Usage | One-click Export** – Introduced a one-click export button for WhatsApp Template Usage reports. * **Billing | Search and Filter Enhancements** – Enhanced billing module with advanced search and date filters. * **Broadcast | Report Sorting Options** – Added new sorting and filtering capabilities in broadcast reports. * **Raven | Error Message Improvements** – Added detailed error context for Raven API failures to aid in troubleshooting. * **Automation | Credit Check Improvements** – Strengthened pre-check logic for automation tasks to verify available credits before execution. * **Broadcast | Retry Strategy** – Enhanced retry mechanism for partially failed broadcast sends. * **Inbox | UI Consistency Fixes** – Improved alignment and consistency across ticket views and action buttons. * **Billing | Performance Optimization** – Reduced API latency for billing endpoints, improving page load speed. * **Email | CC/BCC Customization** – Enabled dynamic addition and removal of CC/BCC recipients for email replies. * **Broadcast | Enhanced Logging** – Added comprehensive audit logs for broadcast creation, scheduling, and delivery. --- # 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