# Release Notes: 2025 Sprint 25

Period: December 1 — December 14, 2025

## 🐞 **Bug Fixes**

### **Broadcast**

* **Decimal Values in CSV Not Displaying Correctly** – Fixed an issue where numeric values with decimals were not rendered correctly from uploaded CSV data in broadcasts.
* **Handle Error for Missing Templates** – Fixed a failure case where broadcasts could proceed with missing/deleted templates instead of stopping with a clear error.
* **Fix Media and Text Rendering in Preview** – Fixed preview issues where large header images and long content caused broken rendering and spacing problems.
* **Email Subject Variable and Recipient Scope** – Fixed a bug where broadcast email subjects displayed unresolved variables and ensured only the broadcast creator receives the confirmation email.
* **Scheduling Showing 0 Contacts at Confirmation** – Fixed an issue where scheduled broadcasts showed 0 contacts at confirmation and in the broadcast list, even when contacts were present.
* **Broadcast Report Pagination and Offset Calculation** – Fixed incorrect pagination where report pages loaded duplicate entries and used wrong offsets when switching between broadcasts.
* **Options Menu Not Accessible for Single Row** – Fixed a UI issue where the row options (three-dot menu) was not clickable when only one row existed.

### **Inbox**

* **Unable to Fetch Shopify Products** – Fixed a bug where Shopify products were not being fetched correctly in Inbox for affected workspaces.

### **Reports**

* **Incorrect Counts in Ticket and Agent Metrics (Today Filter)** – Fixed a bug where ticket and agent metric counts became inaccurate when filtering by today’s date.

***

## ✨ **Improvements & New Features**

### **Integration**

* **WhatsApp Coexistence Profile Sync Improvements** – Improved WhatsApp Co-existence profile synchronization so profile updates save correctly and reflect on the customer side.

### **DevOps**

* **Enable Monitoring for Template Reporting Elasticsearch** – Implemented monitoring to investigate Elasticsearch connection drops during high load and improve observability.

### **Broadcast**

* **Scheduled Broadcast Estimated Cost Display** – Updated scheduled broadcasts to show correct estimated cost in the **Est. Cost** column instead of showing 0.
* **Disable Create Broadcast and Add Credits Without Payment Method** – Improved validation by disabling these actions when a payment method isn’t attached and by clearly indicating credit/payment/WhatsApp connection status.
* **Email Notifications for Broadcast Completion and Failure** – Added system-generated email notifications for WhatsApp broadcast completion and failure with clearer guidance.

### **Security**

* **Session Timeout and Remote Logout Copy Improvements** – Improved messaging for 24-hour timeout and remote logout to better explain cross-device/browser logout behavior.

### **WhatsApp Coexistence**

* **Business App Version Requirement + Doc Link Update** – Added WhatsApp Business App version requirement in the integration modal and updated the “Read Doc” link to the latest coexistence guide.

### **Integrations**

* **WABA Address Field Support** – Added an Address field to WABA details with proper backend/API compatibility for business profile synchronization.

### **Raven**

* **URL Active Validation Fix** – Improved Raven URL validation to prevent incorrect active/inactive status during training ingestion.
* **File Downloading from Resources** – Enabled access to files uploaded under Resources from the listing tab so users can view/download resources reliably.

### **Inbox**

* **Shopify Product Search Results Expansion** – Increased Shopify product search results from \~5–10 items to up to 50 for better discovery.
* **Zid Order Creation Currency Display** – Updated Zid order creation UI to show operating currency and ensure currency persists throughout the order flow.
* **App Store Reviews Edited Badge + Timestamp** – Added an “Edited” badge and updated timestamps after edits for accurate review tracking.

### **Global**

* **Comma Separators for Numbers and Amounts** – Added missing comma separators across number/amount displays to improve readability (e.g., 1,000,000).

### **Automation**

* **New Salla Trigger Support (Product Review Added)** – Added FE support for the Salla “Product Review Added” trigger to enable review-driven automation workflows.

### **Settings**

* **Increase Agent Ticket Limit and Hold Limit** – Increased limits from 50 to 100 in Ticket Configuration to support higher agent workload capacity.