Release Notes: 2025 Sprint 26

Period: December 15, 2025 — January 4, 2026

🐞 Bug Fixes

Reports

• Ticket List Export Bangla Font Support – Fixed a bug where the exported list of tickets file did not properly support Bangla font.

Integrations

• Incorrect Navigation and Copy Fix – Fixed navigation and copy consistency issues reported during QA review.

Broadcast

• Ongoing Broadcast Queued Count Issue – Fixed incorrect queued count calculation shown for ongoing broadcasts.

• Audience Report Status Naming – Updated Audience Report status terminology for better clarity and consistency.

• Multiple Broadcast & Template Issues – Fixed multiple issues affecting Broadcast and Template-related flows.

Datalab

• Safari File Attachment Issue – Fixed a bug where iOS users on Safari were unable to attach images in Datalab.

Raven

• API Query Parameter Removal Issue – Fixed a bug where removing query parameters from Raven API requests caused failures.

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✨ Improvements & New Features

Raven

• Billing Usage Copy Improvements – Enhanced Raven billing dashboard copies and improved UI wording for better clarity.

• Billing Session Count Stat Card – Added a new session count stat card in Raven billing for better usage visibility.

Automation

• Salla Mobile Number Standardization – Standardized mobile number parsing from Salla webhooks for consistent automation behavior.

Integrations

• WhatsApp CoEx Channel Field Cleanup – Refined WhatsApp CoExistence channel management by removing unnecessary fields.

Inbox

• Ticket Card Time Display Update – Enhanced left panel ticket card time display to show dynamic and clearer timestamps.

DevOps

• Template Reporting Elasticsearch Monitoring – Enabled monitoring for the Template Reporting Elasticsearch instance to investigate connection drops under high load.

WhatsApp CoEx

• Chat History Import During Setup – Enabled support for importing chat history during WhatsApp CoExistence setup.

Datalab

• “Is Empty” Filter Operator – Enhanced Datalab filtering by adding an “is empty” operator for better data querying.

Platform

• File Storage Migration to GCS – Migrated file storage from AWS S3 to Google Cloud Storage for improved scalability and reliability.