February, 2021

This sheet will contain all the release log of February.

Version 1.2.8.5

Start: 24/Feb/21 Released: 25/Feb/21

Added

  • Enabling Browser Notifications will now ask users to allow permission when browser permission is blocked

  • When a user is engaged in a conversation with a Subscriber, going to another tab will ensure sounds are enabled for messages from the conversation

Fixed

  • Content has been changed for incoming tickets and messages.

    • In tab it will show title: You have a new message

    • In tab it will show subtitle: {{Tickets’ person name}} has sent a message

    • Image: Alice logo has been added

Version 1.2.8.4

Start: 12/Feb/21 Released: 24/Feb/21

Added

  • A notification sound pops in when there is a new incoming ticket in live chat

  • A notification sound pops in when there is a new message from previous unlocked tickets in live chat

Version 1.2.8.3

Start: 12/Feb/21 Released: 16/Feb/21

Fixed

  • Pusher fix

  • Minor bug fixes

Version 1.2.8.2

Start: 29/Jan/21 Released: 11/Feb/21

Added

  • Assigning ticket to other agent or group option has been added in middle bar section of inbox

  • Bot turn on / turn off option has been added in ticket block

  • Assign only one admin/ agent / group option has been added in ticket block

  • Team or individuals radio option has been added in canned response design

  • Create for tag has been added in manage canned response table

  • User will be automatically logout from the system whenever new features are deployed in production

  • Story block has been added in Whats App channel

Fixed

  • Showing no data issue for incoming message count is fixed

  • Minor validation bug fix

  • Inbox filter is not applying after switching queues Issue

  • Assign Issue when we send message or create notes

  • Interceptor fix