December, 2020

This sheet will contain all the release log of December.

Version 1.2.4.1

Start: 22/Dec/20 Released: 02/Jan/21

Added

  • Story block is added in builder for better conversation

Fixed

  • Facebook feed is not allowing image comments in CRM issue is resolved

  • Can't read property in Audience page goes blank issue is resolved

Version 1.2.3.0

Start: 07/Dec/20 Released: 21/Dec/20

Added

  • Cloning channel to reduce workload

  • Whats App Channel Add Feature

  • Adds role changing option in Team Settings

Fixed

  • Rules validation , builder had some key validation error

  • Removed old analytics files

  • Same text is being submitted from CRM issue fixed

Version 1.2.2.3

Start: 07/Dec/20 Released: 10/Dec/20

Added

  • Comment hide, delete & edit option is included in CRM

Fixed

  • Image sending issue i Viber

  • Agent specific canned response has been fixed

Version 1.2.2.2

Start: 16/Nov/20 Released: 06/Dec/20

Fixed

  • Tooltip spacing issue in reporting

  • Enter button is not working while replying from CRM

  • UI improvements were added in input blocks

  • Redesign navbar

Added

  • Channel column was added in ticket details table

  • Tag column was added in ticket details table

  • Send emoji, send image & add note option was added in CRM

  • Canned response was added in CRM