You have to be the Admin of the Team only then you will be able to access the channel settings option. Then before connecting any Viber page you have to be the admin of that page as well.
Login to the Viber Admin Pannel
Enter your phone number
An OTP will be sent to your phone number
Create your viber page, provide Account name, URL, Category, Subcategory, Language, Account description, Email address and give few permissions
Collect the page token
Now you can use this token while connecting the channel
Increase your sells using Viber chat bot. Manage customer query, display products & offers, broadcast new event updates with your customers using automated chat bot replies.
After adding a channel .
1. Turn on the connection button
2. Pop up box for Viber connection will appear
3. Enter Public Account Name and Primary token
4. Click on the connect now button
You can edit Title, Account Name, Description and NLP settings from here.
Connecting Natural Language Processing (NLP) to your chat bot will helps customer to have more humanly conversation with the chat bot. This will also reduce hassle & create better user experience.
You can connect NLP from here. Provide the following information:
Set confidence from 0 to 1